SANI RESORT

OUR VALUED GUESTS, OUR HIGHEST PRIORITY

COVID-19 Information 26.03.2020

Over the last 50 years, Sani Resort’s guiding principle has been to cater and care for our guests as we do for our own family. Today, more than ever, this core value guides us as we navigate the difficult challenge the coronavirus (COVID-19) presents us with, in order to best protect our guests and staff during such unprecedented times.

Fully committed to offering safe holidays to our guests and in accordance with the New Government measure announced on Saturday 14.03.2020, that all seasonal hotel openings will be postponed to May 1st, 2020 in order to combat the spread of the virus,  Sani Resort is fully complying with this measure, taking all responsible necessary actions prescribed.

TRAVEL WITH FLEXIBILITY

We understand that our delayed opening may cause disappointment for those due to stay with us this April and we invite you to arrange your new travel dates by contacting our Reservations department on crs@saniresort.gr  and 0030 2374110700, or via your travel agency/online travel website.

For guests who have booked directly with us and do not yet have new dates in mind, we will provide a voucher* to the value of your deposit, further increased by 20%, for use against bookings until October 2021.

What’s more, our official pricelist for 2021 will not see any changes from 2020 until further notice, giving you more time to plan your new trip. Please contact us on at +30 23741 10700 crs@saniresort.gr to take advantage of this option or to ask any questions. Alternatively, in order to claim your Holiday Voucher, with an extra 20% to the value of your paid deposit, simply click on the button below, fill-in the form, and our Reservations Office will contact you soon.

For guests making new reservations for May and June 2020 arrivals, we will allow those reservations to be changed or cancelled at no charge up to 7 days before a guest’s scheduled arrival date. Please contact us at crs@saniresort.gr  for more information.

TRAVEL WITH CARE

Daily, at Sani Resort we are working to ensure that we meet the latest guidance from the CDC and WHO on hygiene and cleaning and be ready to welcome you back soon, with the reassurance that we will maintain the utmost health and comfort for you during your stay. Measures include:

  • Special staff briefing updates daily  
  • Trainings on the latest guidelines provided by health authorities and dedicated seminars, in cooperation with global leader in hygiene technologies, Ecolab.
  • Reinforcement of the rules and practices of good personal hygiene
  • Provisioning of medical masks and gloves for staff and guests
  • Hand sanitizers in place at guest contact areas such as hotel lobbies, VIP transfers, as of the opening of the hotels.
  • Special attention has also been placed to sanitise public contact points such as elevator buttons, reception counters and all hotel facilities, prior to opening and onwards.

As we continue to monitor the situation, we remain vigilant and work closely with the authorities for the health and safety of all people. We want to thank you for the support, loyalty and trust that you continue to place in us. Before too long, and whenever you choose to visit us at Sani Resort, we look forward to welcoming you again, with all our hearts, under the sun.

Thank you for your understanding, stay healthy and please contact us at +30 23741 10700 crs@saniresort.gr  if you have questions.

* Notwithstanding the right to be reimbursed under the relevant legislation, travelers have the choice to accept the voucher and should have the possibility to ask for a full refund if, eventually, they do not make use of it, so that to ensure that they are not deprived from their rights under the 2015/2302 EU Directive.

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